Course content and learning outcomes:
You will develop the knowledge and skills to deal with clients in person and by telephone in a professional friendly business-like manner. You will gain an in-depth understanding of the many functions of a receptionist including administration duties.
Course is free to all, funded by the Social Inclusion & Community Activation Programme 2015-2017 and the European Social Fund.
Assessment of Learning:
All participants will undertake the following Assessment Methods for the above module:
- Portfolio of Work
- Practical skills demonstrations
Venue: Course delivered from Westmeath Community Development Mullingar
Duration & Time: 5 weeks – 1 day a week Thursdays from 10 am to 4 pm
Start date: 9th November 2017