Vacancy: Receptionist CE Scheme Ref: #CES-2113852

  • WCD without LTDLocation: Athlone, County Westmeath, Ireland
  • Job Title: Reception/basic information provision 
  • Contact: Ger Morrissey
  • Hours: 19.5 h / week
  • No of Positions: 1
  • Rate: Community Employment Programme Rates

This is a developmental opportunity, no experience necessary.  Accredited training will be provided to support your career.

Please contact your local DEASP Employment Services/Intreo Office to check your eligibility and to apply for this vacancy.  Vacancy Reference Number will be required.  Eligibility to participate on CE is generally linked to those who are 21 years or over and applicants must also be in receipt of a qualifying Irish social welfare payment for 1 year or more.

Key Duties
•	Manage Telephone System and Telephone Queries
•	Screen all clients on arrival to determine needs 
•	Delivery of local information and referral to local services at point of contact with clients 
•	Data recording and reporting on internal systems
•	Manage Post in\Post out System
•	Manage Meeting Room Bookings
•	Track Incidents, Accidents, Complaints and Compliments
•	Liaise with other services (National Advocacy Service; MABS; The Law Ctr)
•	Manage Office and Canteen Supplies
•	Provide reception cover to monthly free legal advice clinic (on rota basis) 
•	Minute Resource Meetings 
•	Point of Contact for all volunteers with particular regard to weekly rotas
•	Support to Administrator and Development Manager as required
•	Manage Information Leaflet Supply
•	Ensure Centre is clean, tidy and stocked with relevant and up to date current material and supplies
•	Track all Action Points using front of house systems provided
•	Manage Client Expectations and provide a professional first point of contact with the Service


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DEASP Logo Nov 2018

Supported by the Department of Employment Affairs and Social Protection,
which is funded by the Irish Government